Privacy policy

Last updated: August 2026

House of Araali operates this website and online store, including the related content, features, products, services, and other functionality available through our website (the “Services”).

This Privacy Policy explains how House of Araali collects, uses, stores, and shares your personal information when you visit our website, use our Services, create an account, place an order, make a purchase, contact us, or otherwise interact with us.

Our store is powered by Shopify, which provides the technology used to operate our online store and process transactions.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

When you use our Services, we may collect personal information that identifies you or can reasonably be associated with you.

Depending on how you interact with our Services, we may collect:

Contact Information

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Telephone or mobile number

Order and Transaction Information

  • Products you view, purchase, return, exchange, or cancel
  • Order details and order history
  • Transaction information
  • Payment method and payment confirmation
  • Information necessary to process and fulfill your order

Account Information

If you create an account, we may collect:

  • Username
  • Password
  • Account preferences
  • Account settings

Communications

When you contact us, we may collect information you provide, including information contained in emails, customer-service requests, reviews, or other communications.

Device and Usage Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Network information
  • Pages visited
  • How and when you interact with our website
  • Cookies and similar technologies

We do not intentionally collect sensitive personal information unless it is necessary for a specific purpose and permitted by applicable law.

2. How We Collect Personal Information

We may collect personal information:

  • Directly from you, such as when you create an account, place an order, contact us, subscribe to communications, or otherwise provide information to us.
  • Automatically, when you browse or use our website through cookies, pixels, log files, and similar technologies.
  • From service providers, when companies that provide services to us process information on our behalf.
  • From third parties or business partners, where permitted by applicable law.

3. How We Use Your Personal Information

We may use your personal information for the following purposes:

Processing and Fulfilling Orders

We use your information to:

  • Process payments
  • Confirm and manage orders
  • Ship products to you
  • Provide order updates
  • Process returns, refunds, and exchanges
  • Provide customer support

Operating and Improving Our Website

We may use information to:

  • Operate and maintain our website
  • Improve our products and Services
  • Understand how customers use our website
  • Remember your preferences
  • Provide a more personalized shopping experience
  • Recommend products that may be relevant to you

Marketing and Advertising

Where permitted by law and where you have provided the appropriate consent, we may use your information to send promotional communications, including emails, and to provide advertising about our products and Services.

You can unsubscribe from promotional emails at any time by using the unsubscribe option included in the email.

Security and Fraud Prevention

We may use personal information to:

  • Protect our website and customers
  • Verify accounts
  • Detect and prevent fraud
  • Investigate suspicious or unlawful activity
  • Protect the security of our Services

Customer Service

We may use your information to respond to questions, complaints, requests, and other communications.

Legal and Regulatory Requirements

We may use or disclose information where necessary to comply with applicable laws, regulations, legal processes, court orders, or lawful requests from government authorities.

These purposes are consistent with the ways information may be used through Shopify and our other service providers.

4. How We Share Personal Information

We may share personal information with third parties when necessary to operate our business and provide our Services.

These may include:

  • Shopify, which provides our e-commerce platform.
  • Payment processors and financial service providers that process payments.
  • Shipping and fulfillment providers that help deliver your orders.
  • Technology and IT service providers.
  • Customer-service providers.
  • Analytics and website service providers.
  • Marketing and advertising providers, where permitted by law.
  • Other service providers that process information on our behalf.

We may also disclose information:

  • When you request or authorize us to do so.
  • When necessary to complete a transaction or deliver a product.
  • To comply with applicable laws or legal processes.
  • To protect our rights, customers, website, or business.
  • In connection with a business transaction such as a merger, acquisition, sale of assets, or bankruptcy.

We do not sell your personal information for money in the ordinary course of operating our business.

However, certain advertising or online tracking activities may constitute “sharing” or “selling” of personal information under certain privacy laws. Where applicable, you may have the right to opt out of these activities.

5. Shopify

Our online store is hosted and powered by Shopify.

Shopify processes information about your use of our website and transactions in order to provide and improve its services. Information submitted through our store may be processed by Shopify and other service providers, including providers located in countries other than your own.

Shopify may also process information for its own purposes in connection with certain Shopify features and services.

For more information about how Shopify handles personal information, please review Shopify's privacy information and privacy portal.

6. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, analytics tools, and similar technologies to:

  • Operate our website
  • Remember your preferences
  • Keep items in your shopping cart
  • Understand website traffic
  • Analyze how customers use our Services
  • Improve website performance
  • Provide relevant advertising where permitted

You may be able to control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

7. Third-Party Websites and Links

Our website may contain links to websites or services operated by third parties.

If you visit a third-party website through a link on our website, that website will have its own privacy policy and terms. House of Araali is not responsible for the privacy practices or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

8. Children's Privacy

Our Services are not intended for children.

We do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.

If you believe that a child has provided personal information to us, please contact us using the information below and we will consider appropriate steps to delete the information where required by law.

9. Security of Your Information

We take reasonable measures to protect personal information against unauthorized access, use, alteration, or disclosure.

However, no method of transmitting or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security of your information.

You should also take reasonable steps to protect your account information and passwords.

10. How Long We Keep Your Information

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Provide our Services
  • Complete transactions
  • Maintain business and accounting records
  • Comply with legal and regulatory obligations
  • Resolve disputes
  • Prevent fraud
  • Enforce our agreements and policies

The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.

11. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  • Access personal information we hold about you.
  • Delete personal information, subject to legal exceptions.
  • Correct inaccurate personal information.
  • Receive or transfer certain personal information in a portable format.
  • Opt out of certain targeted advertising, sharing, or sale of personal information, where applicable.
  • Opt out of promotional communications.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the relevant email.

If you wish to exercise a privacy right, please contact us using the information in the Contact Us section below.

We may need to verify your identity before processing certain requests.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

12. Opt Out of Data Sharing and Targeted Advertising

Depending on where you live, you may have the right to opt out of certain uses of your personal information for targeted advertising or other activities considered “sale” or “sharing” under applicable privacy laws.

You can submit an applicable opt-out request through our:

Data Sharing Opt-Out page

If your browser supports the Global Privacy Control (GPC) signal, we may recognize that signal as a request to opt out where required by applicable law.

Our website's data-sharing opt-out mechanism is also referenced in our existing privacy policy.

13. International Transfers

Because we use Shopify and other service providers, your personal information may be processed, stored, or transferred outside the country in which you live.

Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.

14. Privacy Complaints

If you have a question, concern, or complaint about how we handle your personal information, please contact us.

Depending on where you live, you may also have the right to lodge a complaint with your applicable privacy or data-protection authority.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Last updated” date at the top of this policy.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact us:

House of Araali
Email: hoainfo@houseofaraali.com
Phone: +1 813-369-8957
Address:
341 Cape Harbour Loop, Unit 102
Bradenton, FL 34212
United States